How To Return An Item

You must contact me within 7 days of receipt with your request. Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase. 

1. Please email sagittariusgallery@gmail.com to initiate request.
2. Mail your returned item to:
     Aja Trier
     2 Red Oak Dr
     Scotia, NY 12302, USA
3. Include in your package a signed letter stating the reason for your return.

Please note return shipping is the responsibility of the customer unless product was damaged. 

In the event you receive a damaged or incorrect product

If you receive a damaged product, please send photos of the damaged product as well as the shipping container to sagittariusgallery@gmail.com. I do not require damaged products be returned - a full refund will be issued or a replacement will be sent asap, whichever you prefer. Do not return damaged products, please discard as you see fit after you have take sufficient photos of the damage of both the product and the package for me to view and file a claim with the post office.

Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

Please note I do not accept exchanges. Once I have received product back in new condition the refund minus restocking fee will be remitted. You may re-place your order for the desired product any time.